Quality Objective

1. Implement and maintain an ISO17020 & ISO 9001 compliant QMS.
2. Increase in Customer satisfaction rating greater than 95%.
3. Reduce project delays past target date by 20%.
4. Reduce the Customer complaint to 5%.
5. Introduce new technology at least 1 per year.
6. Establish the level of the Certifying Body performance.
7. Make test method changes to improve performance where applicable.
8. Ensure that all personnel are trained to a level of familiarity with the quality management system appropriate to the individual’s degree of responsibility.
9. Establish and report on quality improvements.

Director
Bolster Engineering Solutions Pvt. Ltd.